Responsible Gaming

Gambling always carries the risk of financial loss. Plan your play so it stays safe and enjoyable for you.

• Set a budget before playing, then stick to it.
• Use deposit limits in your account and keep an eye on the session timer.
• Never borrow money to gamble. Use only what you can afford to lose.
• Take regular breaks and keep gambling time short.
• Avoid betting when stressed, tired or after alcohol.
• Keep track of wins and losses.
• Protect minors by keeping devices secure and payment details private. On shared devices, use filtering software such as Net Nanny.
• If play stops being fun, pause and seek support.

The account settings include tools that help you stick to these rules.

Problem gambling can develop gradually. Warning signs show when betting starts to control you, not the other way around.

• Spending more than you can afford or going past your limits
• Chasing losses after a bad session
• Hiding gambling from family or friends
• Borrowing, selling items or missing bills to fund play
• Feeling anxious, irritable or low when not playing
• Skipping work, studies or social time because of gambling
• Using gambling to cope with stress, sadness or boredom
• Losing interest in hobbies or responsibilities
• Repeated failed attempts to cut down or stop
• Continuing despite harm to finances, health or relationships

If you notice two or more of these signs, take a break and talk to someone you trust.

You can take structured steps to regain control. DBbet’s account tools support safer play.

• Set daily, weekly or monthly deposit limits before you start. A lower limit works at once, a higher one only after 7 days.
• Watch the session timer, which stays on screen while you are logged in.
• Take a cooling-off break of 24 hours, 7 days, 1 month or 3 months, for all games or for chosen categories.
• Use self-exclusion for 1, 3, 5 or 10 years or permanently. It cannot be cancelled or shortened.
• Do not chase losses. Accept the result and stop for the day.
• Keep a gambling budget separate from essentials like rent and food.
• Turn off promotional messages if offers make you want to play.
• Consider site and app blockers or bank gambling blocks if available.
• Share your plan with someone you trust and seek professional support.

Independent help is available in Bangladesh and online.

• Kaan Pete Roi, emotional support helpline: +880 9612-119911, daily from 3 PM to 3 AM
• Moner Bondhu: online and in-person counselling and therapy
• National Institute of Mental Health, Dhaka: includes an addiction psychiatry unit
• Department of Psychiatry, Bangladesh Medical University (formerly BSMMU), Dhaka
• Gambling Therapy: free global online support for problem gambling
• Gamblers Anonymous: self-help groups with online meetings

If you are worried about your gambling, you can contact customer support for confidential help. The support team can point you to the right tools and local help services.

• Live chat: 24/7, through the “Customer Support” button on any page of the website or app.
• Email in English: [email protected].
• Email in Bangla: [email protected].
• Cooling-off and self-exclusion can be switched on in the account settings at any time, and support can help with limit changes.